Lawvia is an online platform for professional legal support in Slovakia. Get access to certified lawyers through a convenient inquiry system.

Step 1: Registration and Plan Selection

• Register on the website - provide a valid email and phone number
• Choose a suitable plan - personal, family, or business plan
• Pay for your subscription - secure payment through Stripe

What you get: instant access to the inquiry system and the ability to ask your first legal question.

Step 2: Ask Us a Question

How to Submit a Request? Two methods are currently available:

1. Through the inquiry form in your personal account:

• Fill out the form describing your situation
• Select the question category (labor law, family law, immigration, etc.)
• Indicate priority (urgent/normal)
• Click "Submit"

2. By email:

• Send an email to questions@lawvia.sk from the email address you registered with
• In the subject line, write: "Consultation on (your inquiry topic)"
• Describe your situation in as much detail as possible
• Attach documents if necessary (PDF, JPG, PNG)

What Happens Next

1. Your inquiry is received and registered
2. A specialist reviews the question - checks documents and prepares a response
3. You receive a response by email - within 2-4 business days (depending on your plan)
4. You can ask follow-up questions - within the same inquiry

The number of inquiries depends on your plan.

Coming soon: Personal account with inquiry status tracking, mobile app, video consultations, and online chat.

Step 3: Tracking Your Inquiries

Current Process

• Email notifications - you'll receive confirmation of inquiry receipt
• Inquiry status - track through email correspondence
• Communication history - all responses are saved in your email

Coming soon: Personal account with full inquiry history, real-time statuses, ability to upload additional documents, and ask additional questions in one place.

Step 4: Personal Consultations (for Premium Plans)

If your plan includes personal consultations:

• Indicate in your inquiry that you want a personal consultation
• A coordinator will contact you to arrange the time and format
• Conduct the consultation by phone, video call (Zoom, Google Meet), or in person at our office

Available formats:

• Phone consultation (30 minutes)
• Video consultation (30 minutes)
• In-person meeting at the office (by arrangement)

Coming soon: Online consultation booking, calendar integration, and automatic reminders.

Step 5: Subscription Management

Changing Your Plan

To change your plan, send a request to questions@lawvia.sk:

• Plan upgrade - activated within 1 business day
• Plan downgrade - takes effect from the next billing period
• Subscription cancellation - no penalties, access preserved until the end of the paid period

Coming soon: Self-service subscription management through personal account, instant plan changes, adding family members, and team management for business clients.