Terms of service

General Terms of Use of the Services of Lawvia s. r. o.

Preamble

These General Terms and Conditions (hereinafter referred to as the “Terms”) are issued by the limited liability company Lawvia s. r. o., registered office: Račianska 14350/64C, 831 02 Bratislava – mestská časť Nové Mesto, Company Identification Number (IČO): 57 069 077, registered in the Commercial Register of the District Court Bratislava III, Section: Sro, Insert No.: 189627/B, acting through its sole Managing Director Nikolai Morozov, as well as through the Procurist JUDr. Gevorg Ayrumyan, PhD., whereby the Procurist acts independently and without limitation to the full extent of authority. The Procurist signs documents on behalf of the company by adding to the company’s trade name, for which he acts, an addendum indicating the granted procuration and his signature (hereinafter referred to as the “Provider”), as a legal service pursuant to Act No. 586/2003 Coll. on Advocacy, exclusively for the website www.lawvia.sk

The Terms apply to legal relationships arising between Lawvia s. r. o... and the Users in cases where the contractual relationship is concluded through the Website and concerns services or products made available on the Website, as well as in connection with the use of software that is part of the Website, including applications, functional modules, content files, scripts, instructions, and any related documentation.

The aforementioned legal relationships shall be governed by the following provisions:

BASIC DEFINITIONS AND TERMINOLOGY

User is a natural or a legal person (hereinafter the ´´User´´), who, in accordance with these Conditions, places orders of services or products in an electronic form (hereinafter the ´´order´´) to Lawvia s. r. o..

Order of services or products placed by a natural person is an expression of a unilateral legal act, by which the User – natural person, who is not an entrepreneur (hereinafter ´´Consumer´´) expresses his or her interest in the supply of the services or products provided by Lawvia s. r. o. on the Website for the price stated in the appropriate section of the Website. Such order also represents draft purchase agreement in the sense of section 52 in conjunction with section 588 and the following Act no. 40/1964 Coll. Of Civil code as amended (hereinafter the ´´Civil Code´´), works contract in the sense of section 631 followed by Civil Code or any other type of contracts from the User´s side. After reception and confirmation (acceptation) of the order via e-mail by Lawvia s. r. o., Consumers enter into legally binding relationship with Lawvia s. r. o. under the contract concluded remotely in accordance with provisions of section 14 of Act no. 108/2024 Coll. on Protection of Consumer related to selling or providing services or products based on Distant Contract, or a Contract Concluded outside Operational Premises of the Seller and on Amendments and Supplements to certain laws as amended (hereinafter ´´Act no. 108/2024 Coll.´´).

Order of service or product placed by a legal person is an expression of a unilateral legal act by which the User – a legal person or a natural person who is an entrepreneur (hereinafter ´the ´´Customer´´) expresses his or her interest in the supply of the services or products provided by Lawvia s. r. o. in the e-shop for the price stated in the order to a specified place of delivery (delivery address) in a precisely specified amount. Such order also represents draft purchase agreement in the sense of section 409 and the following Act no. 513/1991 Coll. Commercial Code as amended. (hereinafter ´´Commercial Code´´) works contract in the sense of section 536 and the following Commercial Code or any other type of contracts from the User´s side. After reception and confirmation (acceptation) of the order via e-mail by Lawvia s. r. o., Customers enter into legally binding relationship with Lawvia s. r. o. under the contract concluded in accordance with provisions of Commercial Code, mainly according to the section 269 (2), section 409 and section 536 of the Commercial Code.

Services or products shall be understood as services or products offered by Lawvia s. r. o. as a gold or silver coins and any metals made of precious materials, etc.

Order is an order made by the Customer within the web interface of the Website or by sending the Customer's request to Lawvia s. r. o. e-mail.

Orders of service contain the following information:

name, surname, home address, e-mail address, phone number on which the Consumer is reachable;
business name, registered seat, company registration number, tax number / VAT ID, e-mail address, phone number on which the Customer is reachable, main characteristic of the service to an extend adequate to the used means of communication and service,
overall price of service including value added tax (VAT) and all other taxes or, if not possible to estimate the price properly in advance in relation to the nature of the service, the way how to calculate such price as well as costs of transport, supply, shipping or other costs and fees or, if not possible to determine in advance, note that such costs or fees can be incorporated into the overall price,
bank or crypto account details and Lawvia s. r. o. ´s account number;
method of paying the purchase price for the ordered service;
information on contract duration, if such contract is signed for a definite period; if the contract is signed for an indefinite period or when its duration is prolonged automatically, also terms of the contract termination must be included;
information on the minimum duration of the Consumer´s obligations under the contract, where applicable; if not otherwise agreed.

II.

THE ORDER ENTRY

The user may use paid services or products only if he/she is over 16 years old and the law allows him/her to conclude legally binding contracts, the above does not apply if there is the consent of a legal representative. When selling the services or products of the Website, Lawvia s. r. o. does not examine the legal capacity of the User.

The User acknowledges that he undertakes all services or products provided by Lawvia s. r. o. at his own discretion, without coercion, freely, seriously and on his own responsibility, while his capacity for legal acts is not limited by anything and his state of health does not prevent him from doing so.

By entering the Order, the Customer expressly confirms that he was aware of the fact that it is an order with the obligation to pay the Price for the Service. If it is necessary to press a button to send an order, this button must be marked in an easy-to-read manner with the phrase "order with obligation to pay" expressing the fact that placing the order includes the obligation to pay the price.

The Customer agrees to the conclusion of the contract at a distance and to the wording and content of these Conditions by filling in and sending the order form on the Provider's website via the button - "order with payment obligation". The data in the order entered by the Customer are considered correct and complete, for which the Customer is responsible. The Condition for the validity of the order is the completion of all mandatory data in the order form and confirmation by the Customer that he has familiarized himself with these Conditions and agrees with their content.

By placing an order by clicking on the button marked "order with payment obligation", the customer confirms:

your consent to use of communication at a distance when concluding the contract,
your knowledge of the ordered Service,
your agreement with the order of the Service, with its delivery as well as with the terms and deadlines related to the delivery of the Service and with the duration of the contract,
knowledge of the Price and agreement with its amount and method of payment,
knowledge and consent that sending the order constitutes a binding proposal for the conclusion of the contract on the part of the Customer,
knowledge and express agreement with the wording of these Conditions,
knowledge of and express agreement with the provisions of article VII of these Conditions,
familiarization with instructions on the possibility, deadline and method of exercising the right to withdraw from the Contract.

The contract is concluded at the moment of acceptance of the order by the Provider, namely by sending the Confirmation of acceptance of the order to the Customer's email address.

At the time of ordering the Service, the Customer undertakes to pay the Price for the Service and to proceed in accordance with these Conditions, legal regulations and instructions of the Provider.

Violation of the Conditions by the Customer entitles the Provider to immediately interrupt and/or stop the provision of Services or products. If access to the Service is stopped due to a breach of the Conditions to the Customer, the validity and effectiveness of the Agreement between Lawvia s. r. o. and the Customer ends on the day of such suspension, while the Lawvia s. r. o.’s right to compensation for damages is not affected. The Customer loses any right to refund the Price for the Product.

III.

ORDERS AND THEIR REFUSAL

Orders are delivered via the Website or by another method intended for the services or products.

By having orders of Lawvia s. r. o. delivered, Users declare they understand and accept current prices of the service offered in Lawvia s. r. o.´s Website.

Lawvia s. r. o. is entitled to refuse an order without stating any reason, excluding any sanctions from the part of Users.

Lawvia s. r. o. is also entitled to refuse orders, if all liabilities of a User to Lawvia s. r. o. have not been fully discharged due to the day of placing the order, or if the User exceeds his daily credit limit determined by Lawvia s. r. o. by fulfilling his order.

Lawvia s. r. o. informs Users on the refusal of an order within seven (7) days from the date of order delivery.

Lawvia s. r. o. is obliged to provide the User with confirmation of the conclusion of the contract on a durable medium immediately after receiving the order from the User, no later than before the start of providing the service or product to the User. The confirmation must contain all the information specified in § 17 of Act no. 108/2024 Coll. and confirmation of the express consent of the Consumer, if provided.

By sending the order, the User grants Lawvia s. r. o. explicit consent to start providing the service or product before the expiration of the withdrawal period from the contract (order).

By sending the order, the User also declares that he/she has been informed that by granting consent to start providing the service or product before the expiration of the withdrawal period from the contract (Orders), the User loses the right to withdraw from the contract (Orders) after the service or product has been fully provided.

IV.

SUPPLY OF SERVICE OR PRODUCT

Lawvia s. r. o. undertakes to provide the User with a service or product without legal defects for the purchase price and under the payment terms that apply on the day of acceptance of the order, while the service or product is properly provided to the User when it is activated through the Website. The User is informed about the activation of the service or product via email or user account for the Website.

Lawvia s. r. o. activates the service or product on the day of crediting the amount of money to Lawvia s. r. o.'s account or by paying the purchase price of the service or product through the payment gateway. Lawvia s. r. o.'s obligation to provide the service or product properly and on time is fulfilled by activating the service or product for the benefit of the User.

Lawvia s. r. o. may fulfil his obligation towards the User also partially, if the User expresses his consent to partial fulfilment. In the event that Lawvia s. r. o. is unable to provide the service or product in full, the User will be informed of this fact in an appropriate manner. If Lawvia s. r. o. does not fulfil its obligation because it cannot provide the service or product, it will immediately inform the User and return the price paid for the service or product or the advance within 14 days, if Lawvia s. r. o. and the User do not agree on alternative performance.

When using the Website, the User has the opportunity to share with Lawvia s. r. o. information about how he uses the available services or products. This information is linked to the user account, allowing Lawvia s. r. o. to provide the User with a more personal experience, and help Lawvia s. r. o. to improve the quality and functionality of the services or products.

The Website is available worldwide, but this does not mean that all services or products or features of the services or products are available in all countries, or that User Generated Content available through the services or products is legal in all countries. Lawvia s. r. o. may block access to certain services or products (or certain service functions or content) in certain countries. It is the User's responsibility to ensure that their use of the services or products is legal in the area where they are using them. The Website and services or products are not available in all languages.

Some services or products, or software, are also subject to additional Conditions specified in other documents issued by Lawvia s. r. o.. Any content provided by Lawvia s. r. o. to the User is subject to a license and may be subject to additional Conditions. New additional terms and Conditions may be added from time to time, so the User will be informed of their release via email or user account.

Services or products and software (including any parts or functions thereof) may be modified, updated or discontinued by Lawvia s. r. o. at any time without any obligations to the User or anyone else. However, before making the change, Lawvia s. r. o. will make efforts to inform the User about the said fact. Likewise, Lawvia s. r. o. will provide the User with adequate time to download its content. If Lawvia s. r. o. stops producing the service or product in its entirety, then we will provide compensation to the User in proportion to the unused fees for the service or product that he has subscribed to, if the circumstances on Lawvia s. r. o.'s side allow it.

Lawvia s. r. o. is the sole exclusive owner of all intellectual property rights, claims and interests in connection with the services or products and any software used for the Website. Lawvia s. r. o. reserves all rights that do not belong by law to other intellectual property entities.

When the services or products provide storage space, Lawvia s. r. o. recommends that the User back up their content regularly. Lawvia s. r. o. can create appropriate technical restrictions for the User's content, e.g. limit file size, storage space, processing capacity and other technical limitations. Lawvia s. r. o. may suspend the provision of services or products at its own discretion if it notices that the User uses the Website in violation of the law or these Conditions.

For user-generated content, the User may host user-generated content from Lawvia s. r. o.'s users. If the User accesses the services or products, he may encounter content that he finds offensive or disturbing. In such a case, the User's only solution is to simply stop watching the content in question. The User can also click the "Report" button, if available, to report this content.

Unless otherwise stated in the documentation or specific license associated with the Content Files, the User may use, display, modify, reproduce and distribute any Content Files. However, the User may not distribute the Content Files on its own (i.e. in circumstances where the Content Files form the primary value of the distributed product) and may not exercise trademark rights to the Content Files or to works derived from the Content Files.

The User agrees that the service or product may include advertising and that this advertising is necessary for the proper functioning of the service or product. You also agree that the service or product also includes a certain form of communication, such as various announcements, messages and flyers, and that these communications are part of your membership in the Service or product and that you will have the option to opt-out.

The User agrees that the Website may contain clickable Internet links (links) to the e-shops of Lawvia s. r. o. or third parties. The user declares that he acknowledges that the e-shops mentioned in the previous sentence are not governed by these Conditions but by the rules stated on the specific pages of the e-shops.

Communication between Users, including payment and any other Conditions, guarantees related to such communication are carried out exclusively between Users. The User agrees that Lawvia s. r. o. shall not be liable for any damage incurred as a result of any such activities as a result of the use of the Website.

PRICES AND PAYMENT FOR SERVICE OR PRODUCTS

The prices listed on the Website are valid at the time the order is placed or the purchase price of the service or product is paid through the relevant payment gateway. The price of the service or product in the order does not include any form of service or product, or software installation.

Lawvia s. r. o. reserves the right to adjust the price for services or products at will. For individual business cases, the decisive price is valid at the time of delivery of the order or payment of the purchase price of the service or product through the relevant payment gateway. Lawvia s. r. o. informs about the change in the price of the service or product by issuing or updating a new price list (prices) on the Website. It is also possible to inquire about a change in the price of the service or product from Lawvia s. r. o.. The date of issue or update of the new current price list (prices) comes into effect, i.e. the binding price stated on the Website.

The prices indicated on the Website are not determined for a specific consumer or for a group of consumers based on automated decision-making, including profiling.

Lawvia s. r. o. is obliged to indicate the previous price of the service or product in every notification about a reduction in the price of the service or product.

Invoice means a tax document issued by Lawvia s. r. o. on the basis of an order after the obligation to provide contractual performance has arisen.

The due date is the date set by Lawvia s. r. o. as the date of the latest payment of obligations for the ordered service or product. It is also the day on which the invoiced price (including the relevant tax, e.g. VAT) must be credited to Lawvia s. r. o.'s account. The standard due date is one (1) day from the receipt of the order by Lawvia s. r. o., unless otherwise agreed through the payment gateway of the Website.

Payment for the service or product through the Website is made through the relevant payment gateway that uses online payments, which are contained on the Website. Lawvia s. r. o. does not have access to the User's private data. Lawvia s. r. o. will only receive confirmation of payment via a secure route, and based on it, the order will be immediately accepted, or service or product activated/provided. Lawvia s. r. o. charges a handling fee of 0% of the order amount for payment by credit card, or the purchase price of the service or product.

VI.

CANCELLATION (ANNULMENT) OF ORDERS

Lawvia s. r. o. has the right to cancel an order, if not possible to confirm such an order, mostly due to false information stated in the order, or if relevant services or products stopped being supplied, or if price given by distributors changed significantly. If such a situation occurs, Users will be informed by Lawvia s. r. o. immediately in order to agree on further steps. If a User has paid the full purchase price or a part of it and no agreement on further steps was made, this amount of money shall be repaid within fourteen (14) days.

Lawvia s. r. o. has the right to withdraw from the contract due to the fact that stocks are exhausted, the services or products are not available, or the supplier stopped producing the services or products agreed in the contract to be carried out, such serious changes, which disabled Lawvia s. r. o. to fulfil its duties deriving from the contract or for reasons of force majeure, or if, after taking all efforts which can be required fairly from it, Lawvia s. r. o. is not able to supply the services or products to Users within the deadline determined by these Conditions or at the price stated on the Website. Lawvia s. r. o. is obliged to inform Users on this fact without any delay and repay already paid deposits for the services or products agreed on in the contract within fourteen (14) days from the announcement of withdrawal from the contract by the bank or crypto transfer selected by the User.

Provisions governing withdrawal from the contract intended exclusively for the User (consumer):

The User can cancel the order, i.e. if the paid service or product has not been activated within the period set by these Conditions, the User is entitled to withdraw from the contract without giving a reason, within fourteen (14) days from the day on which the relevant paid service or product should have been activated. By withdrawal of the User - Consumer from the contract, the contract (order) is cancelled from the beginning. The user cannot withdraw from the contract (order) if the relevant paid service has been activated, e.g. after payment of the purchase price of the service through the payment gateway, also in the case of the iOS or Android platform. The impossibility of withdrawal according to the previous sentence also applies to the case when the service was activated, but the User did not use it, while he could have used it through the Website.

The User cannot withdraw from the contract (order) if the price of the sale of the service or product or the provision of the service or product depends on the movement of prices on the financial market, which Lawvia s. r. o. cannot influence.

The User may not withdraw from the contract (order) in the event that the service or product is created according to the User's special requirements or the service or product is intended specifically for one User or it is a service or product that cannot be returned due to its characteristics.

Lawvia s. r. o. is obliged to return to the User all payments received from him on the basis of the contract (order) or in connection with it, including other costs and fees, without undue delay, no later than 14 days from the date of delivery of the notice of withdrawal from the contract.

Lawvia s. r. o. is obliged to return payments to the User in the same way that the User used for his payment. This does not affect the User's right to agree with Lawvia s. r. o. on another payment method, if the User will not be charged any additional fees in connection with this.

The withdrawal period is preserved if the User sends Lawvia s. r. o. (by mail to the address: info@lawvia.sk, a notice of exercising the right to withdraw from the contract before the withdrawal period expires.

Lawvia s. r. o. is not obliged to reimburse the User for additional costs if the User has explicitly chosen a different method of refund than the cheapest common method offered by Lawvia s. r. o..

If the User requested to start providing the service or product during the period for withdrawal from the contract, he is obliged to pay Lawvia s. r. o. the price for the services or products actually provided by the day when Lawvia s. r. o. announced his decision to withdraw from this contract. The User is only responsible for the reduction in the value of the service or product.

In accordance with § 19 par. 1 letters a) point 2. of Act no. 108/2024 Coll. by granting consent to start providing the service or product before the expiry of the period for withdrawal from the contract (Orders), the User loses the right to withdraw from the contract (Orders) after the service or product has been fully provided.

Legal Nature of an Upgrade
A User’s request to change the Subscription Plan (via the user account, form on the Website, or by e-mail) constitutes an offer to conclude an addendum to the existing Agreement/Subscription within the meaning of Section 43a of the Civil Code of the Slovak Republic.
The acceptance of such an offer by Lawvia s. r. o. through sending an electronic confirmation (by e-mail or notification in the user account) or by activating the functions of the new Plan constitutes an acceptance within the meaning of Section 43c of the Slovak Civil Code.
Lawvia s. r. o. reserves the right to reject the offer without providing reasons.
Upgrade (switching to a higher-priced Plan)

The upgrade to a higher-priced Plan becomes effective immediately upon acceptance. The renewal date of the Subscription remains unchanged unless otherwise agreed by the parties.
The User shall pay a surcharge calculated proportionally to the unused portion of the current billing period:
Surcharge = (New_Plan_Price – Current_Plan_Price) × (days until Renewal_Date / days in Billing_Period)
(including VAT and other applicable charges).
An invoice is issued at the moment of acceptance, and access under the new Plan is activated simultaneously.

Downgrade (switching to a lower-priced Plan)

The downgrade takes effect on the Subscription Renewal Date.
Fees already paid for the current billing period are non-refundable and non-transferable to future periods, unless otherwise agreed by the parties or required by law.
Until the Renewal Date, the User retains access to the features of the previous Plan.

Form and Moment of Acceptance
Acceptance is deemed completed at the moment Lawvia s. r. o. sends an electronic confirmation or activates the extended functionality, whichever occurs first.
The parties acknowledge the legal validity of electronic communications and system logs as proper evidence.
Consumer Provisions (for natural persons)

If the upgrade involves the immediate start of a digital service before the expiry of the 14-day withdrawal period, the Consumer, when submitting the offer, confirms (by checkbox or other means) that they request the immediate start of the service and acknowledge the loss of the right of withdrawal once the service is fully provided for the relevant period.
In the event of withdrawal before the full provision of the service, the Consumer shall pay a proportional amount for the period of actual use; the refund shall be processed in accordance with the Refund Policy.

Changes to Renewal Dates
By mutual agreement, Lawvia s. r. o. may, upon an upgrade, change the Subscription Renewal Date by starting a new billing period from the date of acceptance. The cost of the new period shall be calculated at the price of the new Plan.
Limitations and Verification
Lawvia s. r. o. reserves the right to impose reasonable limits on the frequency of Plan changes, require payer verification, and suspend the Plan change in the event of any outstanding debt.

When withdrawing from the contract (order), the User can use the contract withdrawal form according to Annex no. 2 to paragraph § 20 par. 6 Act no. 108/2024 Coll., which is listed below:

__________________________________________________________________

MODEL FORM FOR WITHDRAWAL FROM THE CONTRACT

(fill in and send this form only if you wish to withdraw from the contract)

Lawvia s. r. o., registered office: Račianska 14350/64C, 831 02 Bratislava, Slovak Republic, Company ID (IČO): 57 069 077, registered in the Commercial Register of the District Court Bratislava III, Section: Sro, Insert No.: 189627/B

e-mail: _________________ , phone: +421 ____________(:

I/we hereby announce* that I/we are withdrawing* from the contract for these goods/from the contract for the provision of this service or product*:

________________________________________________________________________.

– Date of order/date of receipt* __________________________________________________.

– Name and surname of the consumer/consumers*______________________________________.

–Address of the consumer/consumers* _________________________________________.

–Signature of the consumer/consumers* (only if this form is submitted in paper form) ____________________.

– Date ___. ___. __________.

* Cross out if not applicable. _________________________________________________________________________

VII.

COMPLAINTS

A complaint is understood as a unilateral act of Users intended to claiming the rights in regards to the responsibility for defects of the supplied services or products. Complaints must be made in written form or by email post at info@lawvia.sk.

Complaints defects of the supplied services or products must be made without any delay, however, no later than within fourteen (14) calendar days from the day of services or products supply.

Complaints made in written form can be delivered to Lawvia s. r. o. at the following address: Račianska 14350/64, Bratislava - mestská časť Nové Mesto 831 02

VIII.

PERSONAL DATA PROTECTION

The User is obliged to inform Lawvia s. r. o. of his first and last name, address of permanent residence, date of birth, gender, telephone number, e-mail address and health data requested by Lawvia s.r.o for the performance of contractual obligations.

The User (hereinafter referred to as the "Data Subject") provides personal data to Lawvia s. r. o. voluntarily for the purpose of fulfilling his obligations arising from the contractual relationship and further communication with him. Without their provision, Lawvia s. r. o. cannot properly fulfil contractual obligations, and therefore it will not be possible with the Affected Person, or Users to enter into a binding relationship. The purpose of processing this personal data is the issuance of a tax document, pre-contractual relations, identification of the User, provision of a diagnosis, provision of professional health advice, confirmation of an order by telephone or via e-mail, activation of a service, product or software, registration on the Website, implementation of marketing activities, and information about Lawvia s. r. o.'s news and promotional offers, improving the quality of services or products available on the Website.

By registering, the User honestly declares that he gives Lawvia s. r. o. his consent to the processing of personal data in accordance with sec. § 14 et seq. Act no. 18/2018 Coll. on the protection of personal data as amended by later legal regulations (hereinafter referred to as "Personal data protection Act “PDPA”")., so that Lawvia s. r. o. processes and stores his personal data to the extent necessary, for the purposes specified in the previous paragraph. Lawvia s. r. o. undertakes to handle and dispose of the personal data of the User or the Affected Person in accordance with the applicable legal regulations of the Slovak Republic and legal regulations of the European Union. After fulfilling the purpose of the processing, Lawvia s. r. o. shall immediately dispose of the User's personal data in accordance with the PDPA. The consent to the processing of personal data can be withdrawn by the User (the affected person) at any time in writing. The consent expires within 1 month from the delivery of the revocation of consent by the User (the Affected Person) to Lawvia s. r. o..

By registering, the person concerned accepts that he gives Lawvia s. r. o. consent to the processing of his personal data through automated means. Personal data is processed primarily in electronic form and also by automated means, specifically primarily within the software ensuring the operation of the Website.

Lawvia s. r. o. can perform automated individual decision-making, including profiling. By registering, the affected person gives explicit consent to Lawvia s. r. o., with the fact that he/she may be subject to a decision based solely on the automated processing of personal data, including profiling.

By registering, the affected person gives Lawvia s. r. o. consent to include his/her personal data in the database or list of personal data.

The User (Data Subject) has the right and the opportunity to update personal data directly in online mode on the Website, immediately after logging in.

By registering, the affected person accepts that he gives Lawvia s. r. o. consent to the transfer of his personal data to any member country of the European Union. Lawvia s. r. o. is authorized to transfer the Personal Data of the Affected Person to any member country of the European Union, for the purpose of their further processing.

Lawvia s. r. o. declares that, in accordance with PDPA, he will ensure that personal data is processed and used exclusively in a manner that corresponds to the purpose for which it was collected. Lawvia s. r. o. declares that, in accordance with the PDPA, it will process personal data in accordance with good morals and will act in a way that does not contradict the PDPA or other generally binding legal regulations, nor will it circumvent them.

On the basis of a written request, the User (the affected person) has the right to request confirmation from Lawvia s. r. o. as to whether or not personal data about him/her are being processed, information on the processing of personal data in the information system in a generally comprehensible form.

Based on a free written request, the User (Data Subject) has the right to object to the processing of her personal data, which she assumes are or will be processed for direct marketing purposes without her consent, and to request their liquidation.

The affected person has the right to file a motion to initiate proceedings pursuant to section § 100 PDPA.

Lawvia s. r. o. declares that it processes personal data in accordance with PDPA.

IX.

CONSENT TO THE CONDITIONS

By concluding order and having services or products by Website, Users give Lawvia s. r. o. their consent to agree with these Conditions), if not stated otherwise in the e-shop.

Lawvia s. r. o. reserves the right to change these Conditions by a unilateral legal act, however, this must be done in such a way that fundamental rights and freedoms of Users are not breached in accordance with legal standards of the Slovak Republic. Obligations to announce changes of these Conditions in a written form are fulfilled by their placement on website.

Users declare they became familiar with these Conditions in a proper way before filling in their order and that they fully agree with these Conditions, which represents their expression of will which is free, serious, certain and comprehensible.

DISPUTES AND SUPERVISORY AUTHORITIES

For all disputes under these Conditions as well as for all successive legal relationships between contractual parties, exclusive jurisdiction is conferred to Slovak courts in the sense of the provisions of section 37e (2) Act no. 97/1963 Coll. concerning private international law and the rules of procedure relating thereto, as amended, while the local jurisdiction of Slovak courts is given in the sense of Act no. 160/2015 Coll. on Civil Procedure as amended. The parties have exercised the choice of authority via these Conditions in compliance with Article 25 (1) letter. a) Regulation (EU) No 1215/2012 of the European Parliament and of the Council on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters (Brussels I). The parties have exercised the choice of right in compliance with Article 3 (1) Regulation (EC) No. 593/2008 of the European Parliament and of the Council on the law applicable to contractual obligations (Rome I), while the decisive right is represented by substantive rules of the Slovak Republic.

Consumers have the right to recourse to Lawvia s. r. o. with a request of a remedy (via e-mail to info@lawvia.sk), if they are not satisfied with the way how Lawvia s. r. o. handled their complaint or if they assume that Lawvia s. r. o. violated their rights. If Lawvia s. r. o. responds to this application in a negative way or later than within thirty (30) days from the day it was sent, Consumers have the right to make a proposal for starting alternative dispute resolution to alternative dispute resolution entity (hereinafter as ´´ADR entity´´), in compliance with Act no. 391/2015 Coll. on alternative dispute resolution for consumer disputes and amendments to certain laws as amended (hereinafter as ´´Act No. 391/2015´´), while these entities are understood as authorities and authorized legal persons according to provision 3 Act no. 391/2015 Coll. The propositions can be made by methods determined according to provision 12 Act no. 391/2015 Coll.

Consumers can also submit a complaint through an alternative dispute resolution platform (ADR platform), which is available online at http://ec.europa.eu/consumers/odr/index_en.htm.

Alternative dispute resolution can be used only by the following type of Consumers: natural person who does not act within the subject of his or her business activities, job or occupation when concluding and fulfilling Consumer contract. Alternative dispute resolution is related only to disputes between consumers and the seller which results from the Consumer contract or related to the Consumer contract. Alternative dispute resolution is related only to distance contracts. Alternative dispute resolution is not related to disputes where the dispute value does not exceed the amount of 20 EUR. ADR entity can require consumers to pay a fee for starting the alternative dispute resolution in the maximum amount of 5 EUR with VAT.

Supervision of compliance with Act no. 108/2024 Coll. and Act no. 22/2004 Coll. on Electronic Commerce and on Amendment of Act no. 128/2002 Coll. on State Inspection of Inner Market in Consumer Protection Affairs and Amendment of Other Acts, as amended by Act no. 284/2002 Coll. is carried out by The Slovak Trade Inspection according to specific regulations and by The National Bank of Slovakia in regards to protection of financial consumers related to information society services or products.

The Slovak Trade Inspection comprises the following inspectorates: The Inspectorate of the Slovak Trade Inspection with the seat in Bratislava for the region of Bratislava, address: Prievozská 32, P. O. BOX 5, 820 07 Bratislava 27; The Inspectorate of the Slovak Trade Inspection with the seat in Trnava for the region of Trnava, address: Pekárska 23, 917 01 Trnava 1; The Inspectorate of the Slovak Trade Inspection with the seat in Trenčín for the region of Trenčín, address: Hurbanova 59, 911 01 Trenčín; The Inspectorate of the Slovak Trade Inspection with the seat in Nitra for the region of Nitra, address: Staničná 9, P. O. BOX 49A, 950 50 Nitra; The Inspectorate of the Slovak Trade Inspection with the seat in Žillina for the region of Žilina, address: Predmestská 71, P. O. BOX B-89, 011 79 Žilina 1; The Inspectorate of the of the Slovak Trade Inspection with the seat in Banská Bystrica for the region of Banská Bystrica, address: Dolná 46, 974 00 Banská Bystrica 1; The Inspectorate of the Slovak Trade Inspection with the seat in Prešov for the region of Prešov, address: Obrancov mieru 6, 080 01 Prešov 1; The Inspectorate of the Slovak Trade Inspection with the seat in Košice for the region of Košice, address: Vrátna č. 3, 043 79 Košice 1.

XI.

Cookies are related to European and Slovak laws on privacy and data protection. More specifically, this issue is addressed by Act no. 351/2011 on Electronic Communications. In section 55, (5), this act refers to the following: „Anyone who saves or gets access to the information saved in user´s terminal equipment is authorised to do so only if the mentioned user gave consent on the basis of clear and complete information on the purpose of its processing; Using respective setting of web browsers or other computer programs is deemed to be consent for this purpose.“

The E-shop uses cookies. By browsing the web you agree with their usage.

According to the European Commission recommendation:

In order to ensure proper functioning of this website, we sometimes save little data files, the so-called cookies, to your computer. This is commonly done by majority of large websites.

What are cookies?

Cookies are small text files which are stored on a user's computer or mobile device by the website while browsing. Thanks to these files, websites store information on your steps and preferences (as username, language, font size and other view settings) for a certain period of time so that users do not have to select this information again when visiting or browsing the website for the next time.

How do we use cookies?

These websites use cookies in order to remember user settings, for better advertising adjustment for the needs of visitors and for necessary functionality of the websites.

How to control cookies

Cookies can be controlled or deleted at the User´s choice – for more details go to aboutcookies.org. You can delete all cookies saved in your computer and most of browsers can be set in such a way you will make them impossible to save cookies.
However, in such case, you will probably have to adjust manually some of the settings every time you visit the website and some services or products and functions will not work.

How to disable cookies

You can set usage of cookies in your browser settings. Most browsers enable cookies by default.

Sanctions for non-compliance with obligations should be imposed, according to the law, by Telecommunications Regulatory Authority of the Slovak Republic. However, breach of section 55 (5) is not incorporated amongst sanctions and their levels.

XII.

FINAL PROVISIONS

Lawvia s. r. o. reserves the right to fulfil its commitment to Users also through contractual partners.

If any of the provisions of these Conditions becomes invalid, ineffective and/or unenforceable, validity, effectiveness and /or enforceability of other provisions of these Conditions shall not be prejudiced. Buyers and Lawvia s. r. o. shall replace invalid, ineffective and/or unenforceable provision of the Conditions by a new one, the text of which shall correspond with the purpose incorporated in the original provision and in these Conditions as a whole.

These Conditions shall enter into force and validity on the date of publication on the Website.

These General Terms and Conditions are drawn up in three language versions: Slovak, Russian, and English. In the event of any discrepancies between the versions, the Slovak text shall prevail and shall be considered the original and legally binding version. The Russian and English versions are provided for information and user convenience only.

Version of the Conditions as of 10.10. 2025.

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Terms of service

General Terms of Use of the Services of Lawvia s. r. o.

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